FAQs

Please see the frequently asked questions below for clear and reassuring answers to some of the most common questions we receive. We’re here to make your experience comfortable, informed, and stress-free, helping you feel confident about your oral health every step of the way.

• How should I schedule an appointment?

  Please schedule online or call our team at 626-243-7999 to schedule a time that works for you.

  Schedule Online Call Us

• Do you take walk-ins?

  We prefer that patients schedule online or call us to schedule beforehand.

• Do you accept dental insurance?

  As a fee-for-service practice, we focus on world-class care free from the limitations of insurance. While we are not in-network with insurance providers, we do accept all out-of-network insurance and recommend contacting your carrier directly for details specific to your plan.

• Do you accept Medicaid?

  No, we do not accept Medicaid.

• What financing or payment plan options do you offer?

  We have flexible financing options through CareCredit and Cherry, which help you pay for treatment over time with convenient monthly plans. And as an alternative to insurance, we offer our dental membership plan—with savings on preventative care and other services.

  Smile Club Plan

• What are your office hours?

  Monday: 7:00 a.m.-8:00 p.m.
  Tuesday: 7:00 a.m.-8:00 p.m.
  Wednesday: 7:00 a.m.-8:00 p.m.
  Thursday: 7:00 p.m.-5:00 p.m.
  Friday: 7:00 a.m.-7:00 p.m.
  Saturday: 8:00 a.m.-5:00 p.m.
  Sunday: Closed

• How early should I arrive for my appointment?

  It's best to come to our practice 10 to 15 minutes before your appointment starts.

• How long will my appointment take?

  There isn't a set timeframe for appointments, as it depends on what service or consultation you receive.

• How do I transfer my dental records?

  If needing to send your dental records to another provider, please call our team. We're happy to help start this process.

• How often do I need a dental checkup?

  We suggest having a cleaning and checkup typically twice a year. More frequent visits may be recommended, depending on the condition of your oral health.