Accessibility Statement

Joshua Dental is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We work to provide a digital experience that is clear, navigable, and usable regardless of the assistive technology or browsing method you rely on.
If you encounter any barriers while using our site, please contact us — we will do our best to assist you and address the issue promptly.

Our Commitment to Accessibility

Joshua Dental believes that everyone deserves equal access to information about our services, location, and patient resources. We actively review our website to identify and resolve accessibility barriers, and we are committed to maintaining and improving our digital accessibility over time.

Standards We Follow

WCAG Conformance Level

Our website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are published by the World Wide Web Consortium (W3C) and are widely recognized as the international standard for digital accessibility.

Assistive Technology Compatibility

We aim to ensure our website is compatible with commonly used assistive technologies, including screen readers, keyboard-only navigation, and browser-based accessibility tools. We test our site periodically to identify compatibility issues and address them as part of our ongoing accessibility work.

Known Limitations

Despite our efforts, some areas of our website may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to identify and remediate these limitations. If you encounter a specific barrier, please report it using the contact information below so we can prioritize a resolution.

How to Report an Accessibility Issue

Contact Information

If you experience difficulty accessing any content on our website, please reach out to us directly:

• Email: hello@joshuadental.com
• Phone: (626) 243-7999
• Mailing Address: 777 S Arroyo Pkwy, Unit 104, Pasadena, CA 91105

You may also use our Contact page to submit your inquiry online.

What to Expect After Reporting

We will acknowledge your report and work to provide a response within five business days. Where a resolution requires technical changes, we will communicate a timeline for remediation. In the meantime, we will make reasonable efforts to provide the information or functionality you need through an alternative method.

Third-Party Content

Our website may include content or tools provided by third parties — such as online scheduling tools or embedded maps. These third-party elements may not be fully within our control, and their accessibility may vary. We encourage third-party providers to meet WCAG 2.1 Level AA standards and will raise accessibility concerns with them when identified.

Formal Complaints

If you are not satisfied with our response to an accessibility concern, you have the right to contact the relevant regulatory authority in your jurisdiction. In the United States, accessibility complaints related to websites may be directed to the U.S. Department of Justice Civil Rights Division.
For additional information about your rights as a patient, please review our Privacy Policy or visit our Patient Information page.